Shipping and Returns

Rates:

  • New Zealand Tracked Post Bag – $6.00
  • New Zealand Tracked Post Rural Bag – $9.50
  • New Zealand Tracked Post Box – $8.50
  • New Zealand Tracked Post Rural Box – $12.50

Return and Exchange Policy:

We want you to be happy with your purchase from Chew Chew Train. If for any reason you are unhappy with your purchase and wish to return it, please contact us at hello@chewchewtrain.co.nz to discuss the return and refund. Returned items must be new, unused condition, and items will be refunded upon return less promotional discounts and shipping charges. Items cannot be returned or refunded should you change your mind or incorrect selections by the customer. Please choose carefully before submitting your order.
​We do our very best to avoid errors, but sometimes mistakes do happen, or packages may be damaged during shipping. If you receive an incorrect/damaged order or a package that is not yours, please contact us at hello@chewchewtrain.co.nz.